Consumers have facility to register their number in Do Not Call Register (DNCR) by sending a message at short code 3627 with the text “ reg”(for Jazz, Ufone & Zong subscribers) or dial *3627# (for Telenor subscribers).To Block Promotional/ Marketing/ Unsolicited Communication Procedure to report: Send an SMS at short code 9000 and in body of the text/ message first write spammer number then after a space paste or write the content of the message you received from spammer.A dedicated common short code 9000 is available to consumers for reporting spamming/marketing communication/ text messages for blocking of the same at respective operator’s end (after verification).To Report Unsolicited/ SPAM Through Short Code 9000 As per procedure, maximum two times restoration is allowed (if not involved in marketing/ unsolicited communication) and on third time subscription will be suspended and restoration will be subject to submission of undertaking as per format provided by PTA.If a subscriber exceed a frequency of sending more than 150 SMSs/15 minutes, 250 SMSs/1 hour and 750 SMSs in 24 hrs. SMS outgoing services will be blocked automatically in case of one of the following criteria: Every operator has anti-spam filters in order to control spam activity in their respective networks. PTA shall publish your information for public awareness and shall take action against you as per law, in case your information in/with the complaint, or complaint itself is found false / frivolous / misleading / concealing the facts or ill intended in nature, after thorough assessment.ĬONSUMER AWARENESS To Avoid Blocking of Mobile Number due to SPAM/ Bulk SMSs PTA will use the information as per procedure for redressal of complaint. The information in/with complaint received by PTA will be shared with concerned telecom operator, and PTA shall not be held responsible for any disclosure, if such information is rated by complainant as confidential or sensitive in nature. Your complaint shall not be addressed/entertained, if the respondent (against whom complaint is made) is not under regulatory domain of Pakistan Telecommunication Authority (PTA).
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